SMAPE

I wouldn’t recommend to buy a simcard from here even it’s cheaper for you. They switched to 5G at some point and they told me that they’d send me a new simcard. But they disabled my current one even before I received the new one. The new one never arrived. I contacted them about it and they told me that they sent a second one that also never arrived. I missed a lot of important calls during 2 weeks and ended up buying a new simcard from another company. They’re not good in information sharing either. They wouldn’t share even a tracking number for me to track the mail. I also find the tone of the representative not very polite.

Warning in re SYMA Mobile - SIM card in France Stay away from SYMA Mobile. Spent about 5 weeks in Europe of which 4 days in France. Bought a SYMA Mobile prepaid SIM card in an electronics store and had only problems with it. It was a problem to activaate it - the poor man in the store spent 20 minutes on the phone with SYMA before they activate it. They required all kind of personal information. They kept calling me to add to the information, up to wanting me to send them a picture of myself (!). They annoyed me until I had to really tell them off. And after all that, the card did not work properly in Greece, not the way they promised. I had to give up on it and buy a Greek SIM.

By far the worst provider I have ever used. No signal, terrible UI and UX on their supposed “app”, no option of mobile hotspot. DO NOT USE!